Residency Hotel Fort

The hotel is centralized to most tourist locations in Mumbai (Gateway of India, the Taj Hotel, cricket grounds, Fashion Street, railway station, Café Leopold) including cafes, restaurants, Starbucks Reserve, Burger King and McDonald's. The staff were extremely kind and welcoming, the buffet breakfast had a wide variety of both Western and Indian foods, and they had a varied room service menu (the butter chicken, okra, and rotis were amazing). It should be noted that although this hotel is extremely clean and safe with a 24-hour manned front desk, it's an old building in an older part of the city. Not to mention that unfortunately as of November 2023, there is extensive roadway construction outside. This is NOT a grand, luxurious Western hotel, but it also doesn't need to be. The staff constantly are offering water, coffee, tea, fresh juices, newspapers, maps, tour guides, and if they don't have what you need, they will find it for you. The rooms were clean, basic, had toiletries (Dove brand), and supplied guests with unlimited bottled water. Because of the more "side street" location plus the construction, this is better for people from India who speak the language, Western backpackers, people who have previously traveled to India and are okay with crowds and noise, or those who are only using the room to sleep and then take a car to the airport. The rooms are extremely small for two people, and we had to keep our luggage closed the entire time. I would not recommend this hotel for those with children, babies, those with specific medical needs, or wheelchair access (they have an elevator, but it's very small).

The hotel is situated in the centre of Mumbai with many local businesses markets hotels and restaurants close by. The room we were allocated was situated in an annex close to the hotel. The entrance to the annex is situated on the Main Street in Mumbai there is a lift to the rooms and porterage available at all times. The rooms are immaculately clean with a very good shower. The staff are extremely welcoming providing a snack on arrival . A very informative tour and taxis were arranged at our request. The restaurant in the main hotel provided a good breakfast and good value for money snacks and meals.

Great location on a quiet Kala Ghoda street with entertaining cats. Staff are very friendly and will help you out with taxis, bar suggestions and directions. Check out the Dali-esque detail on the outside of the Residency, formerly Handsome House. Breakfast is good and includes rotating regional specials like vada pav and pav bhaji as well as a mean masala dosa on request.

We love the staff! They are very helpful and friendly. We arrived at 02.00 in the night and that was no problem at all. The room was big, tidy, and comfortable. If you're a light sleeper it may be handy to bring some ear plugs. The breakfast contains both Indian and European options. There's a cook who's ready to make omelettes, dosas and more. The waiters are happy to help you with anything you need The location of the hotel allows you to walk to various highlights of Mumbai. It is also possible to order a taxi (with which the hotel is happy to help). Due to construction work, if driving through the main Avenue, finding the hotel is not immediately clear. However, it's just around the corner in the side street, which cars can enter, too.

The staff were unfailingly helpful, pleasant and efficient. The breakfast was really good. It is in a fun area of the city in easy distance of main attractions and with some good, reasonably priced eateries close by.